{"id":53719,"date":"2018-04-18T22:44:58","date_gmt":"2018-04-18T19:44:58","guid":{"rendered":"https:\/\/www.ksa-sef.com\/?p=53719"},"modified":"2018-04-18T22:44:58","modified_gmt":"2018-04-18T19:44:58","slug":"%d9%85%d8%b7%d9%84%d9%88%d8%a8-%d9%85%d8%b7%d9%88%d8%b1-%d8%a7%d9%85%d8%aa%d9%8a%d8%a7%d8%b2-%d9%84%d8%b4%d8%b1%d9%83%d8%a9-%d8%b2%d9%8a%d9%86-%d8%a7%d9%84%d8%b3%d8%b9%d9%88%d8%af%d9%8a%d8%a9","status":"publish","type":"post","link":"https:\/\/www.ksa-sef.com\/?p=53719","title":{"rendered":"\u0645\u0637\u0644\u0648\u0628 \u0645\u0637\u0648\u0631 \u0627\u0645\u062a\u064a\u0627\u0632 \u0644\u0634\u0631\u0643\u0629 \u0632\u064a\u0646 \u0627\u0644\u0633\u0639\u0648\u062f\u064a\u0629 \u2013 \u0623\u0628\u0647\u0627"},"content":{"rendered":"<div class=\"content\" style=\"text-align: left;\">\n<h2 class=\"page_title\" style=\"direction: ltr;\"><span style=\"color: #ff0000;\">Job Description<\/span><\/h2>\n<div class=\"job_heading\">\n<h2 style=\"direction: ltr;\"><span style=\"color: #ff0000;\">ZAIN5799 &#8211; Franchise Developer<\/span><\/h2>\n<\/div>\n<div class=\"job_description\">\n<div class=\"row\">\n<div class=\"col-xs-12 col-sm-12 col-md-9 col-lg-9\">\n<h4 style=\"direction: ltr;\">About Zain Saudi Arabia:<\/h4>\n<p style=\"direction: ltr;\">Zain KSA is the newest player in Saudi Arabia\u2019s mobile telecommunications market, having commenced commercial operations in August 2008. As of 30 September 2013, the operation served 8 million customers and had extended its network coverage to 92% of the population via a network of over 5,500 sites. Through its state-of-the-art 4G LTE network, the ever-evolving operator is striving to become the Kingdom\u2019s preferred choice for voice, data and other telecommunications services. Through constant development of the telecommunications infrastructure and proactive marketing initiatives, Zain remains committed to offering customers in Saudi Arabia the most dynamic products and services. The basis of Zain Saudi Arabia\u2019s achievements lies in the company\u2019s ability to inspire its employees to deliver the best and most imaginative services at every level. With an energetic and inspired majority-Saudi workforce, the company is committed to employing high caliber people as well as nurturing the finest Saudi talent. With a strong human resources and training program that develops and nurtures leaders in the workplace, the company has consistently opened new doors for its dedicated staff. For more on Zain KSA please visit\u00a0<a href=\"http:\/\/www.sa.zain.com\/\">www.sa.zain.com<\/a><\/p>\n<div id=\"ctl00_MainContent_divDescription1\">\n<h4 style=\"direction: ltr;\"><span id=\"ctl00_MainContent_lblTitle1\">WHAT?<\/span><\/h4>\n<p style=\"direction: ltr;\">The jobs in this level are responsible for maintaining effective relationships with current and potential customers, ensuring customer queries\u2019 resolution and selling Zain products and services to meet customers needs and requirements.<\/p>\n<\/div>\n<div id=\"ctl00_MainContent_divDescription2\">\n<h4 style=\"direction: ltr;\"><span id=\"ctl00_MainContent_lblTitle2\">HOW?<\/span><\/h4>\n<p style=\"direction: ltr;\">Compliance:<\/p>\n<ul>\n<li>\n<p style=\"direction: ltr;\">Implement Retail Sales policies and procedures.<\/p>\n<\/li>\n<li>\n<p style=\"direction: ltr;\">Carry out assigned activities in specified area with direct supervision.<\/p>\n<\/li>\n<\/ul>\n<p style=\"direction: ltr;\">Customer Service:<\/p>\n<ul>\n<li>\n<p style=\"direction: ltr;\">Interact with clients to introduce and sell Zain products in line with Retail sales plan and tactics in order to meet set individual sales\/profit targets.<\/p>\n<\/li>\n<li>\n<p style=\"direction: ltr;\">Understand clients\u2019 needs and assist them in selecting appropriate Zain\u2019s products and services ensuring their satisfaction.<\/p>\n<\/li>\n<li>\n<p style=\"direction: ltr;\">Carry-out up-selling and cross-selling when possible to provide clients with complete packages and increase Zain\u2019s revenue.<\/p>\n<\/li>\n<li>\n<p style=\"direction: ltr;\">Assist in resolving customers\u2019 questions\/issues and escalate complex cases to Senior Customer Consultants for efficient service delivery and timely resolution.<\/p>\n<\/li>\n<li>\n<p style=\"direction: ltr;\">Coordinate with Zain\u2019s retail customers\/clients and provide after sales services, in order to increase the revenue share of repeat customers.<\/p>\n<\/li>\n<\/ul>\n<p style=\"direction: ltr;\">Technical Support:<\/p>\n<ul>\n<li>\n<p style=\"direction: ltr;\">Provide products and services technical support to walk-in customers (i.e. mobile configuration, bundle usage, devices, etc.).<\/p>\n<\/li>\n<li>\n<p style=\"direction: ltr;\">Capture unsolved customer problems\/ issues, and escalate through Remedy system or hotline to ensure a concise resolution.<\/p>\n<\/li>\n<\/ul>\n<p style=\"direction: ltr;\">Administration:<\/p>\n<ul>\n<li>\n<p style=\"direction: ltr;\">Archive customer\/client file accurately and make sure it is updated at all times to ensure compliance with set regulations and to facilitate future correspondences initiatives.<\/p>\n<\/li>\n<li>\n<p style=\"direction: ltr;\">Maintain the highest levels of Flagship\/ Kiosk cleanliness and products display in order to reflect targeted look and feel and preserve Zain&#8217;s image.<\/p>\n<\/li>\n<li>\n<p style=\"direction: ltr;\">Escalate shortages in products and marketing material for store replenishment in a timely manner to ensure business continuity.<\/p>\n<\/li>\n<\/ul>\n<p style=\"direction: ltr;\">Teamwork and Cooperation:<\/p>\n<p style=\"direction: ltr;\">Liaise with other team members to build effective working relationships and identify synergies.<\/p>\n<\/div>\n<div id=\"ctl00_MainContent_divDescription3\">\n<h4 style=\"direction: ltr;\"><span id=\"ctl00_MainContent_lblTitle3\">WHAT DO I NEED?<\/span><\/h4>\n<ul>\n<li style=\"direction: ltr;\">Bachelor&#8217;s Degree in Business Administration, Sales, Marketing or equivalent<\/li>\n<li style=\"direction: ltr;\">A minimum of 2 years of relevant experience.<\/li>\n<\/ul>\n<p style=\"direction: ltr;\"><strong>Behavioral Competencies\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Level<\/strong><\/p>\n<p style=\"direction: ltr;\">Customer Orientation\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Basic<\/p>\n<p style=\"direction: ltr;\">Teamwork and Cooperation\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Basic<\/p>\n<p style=\"direction: ltr;\">Initiative\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Basic<\/p>\n<p style=\"direction: ltr;\"><strong>Technical Competencies\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Level<\/strong><\/p>\n<p style=\"direction: ltr;\">Office Administration\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Basic<\/p>\n<p style=\"direction: ltr;\">Communication Skills\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Basic<\/p>\n<\/div>\n<\/div>\n<div class=\"col-xs-12 col-sm-12 col-md-3 col-lg-3\">\n<div class=\"jobdescription_right\">\n<p style=\"direction: ltr;\"><strong>OPERATION<\/strong><\/p>\n<p style=\"direction: ltr;\"><span id=\"ctl00_MainContent_lblBusinessUnitValue\">Zain Group<\/span><\/p>\n<p style=\"direction: ltr;\"><strong>JOB GROUP<\/strong><\/p>\n<p style=\"direction: ltr;\"><span id=\"ctl00_MainContent_lblDivisionValue\">Commercial<\/span><\/p>\n<p style=\"direction: ltr;\"><strong>LOCATION<\/strong><\/p>\n<p style=\"direction: ltr;\"><span id=\"ctl00_MainContent_lblCityValue\">Abha &#8211; Saudi Arabia<\/span><\/p>\n<p style=\"direction: ltr;\"><strong>CONTRACT TYPE<\/strong><\/p>\n<p style=\"direction: ltr;\"><span id=\"ctl00_MainContent_lblContractTypeValue\">Full Time<\/span><\/p>\n<p style=\"direction: ltr;\"><strong>CLOSING DATE<\/strong><\/p>\n<p style=\"direction: ltr;\"><span id=\"ctl00_MainContent_lblClosingDateValue\">23-Apr-2018<\/span><\/p>\n<\/div>\n<p style=\"direction: ltr;\"><a class=\"apply_now_btn\">APPLY NOW<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n<p style=\"direction: ltr; text-align: center;\"><span style=\"color: #ff0000;\"><span style=\"font-size: 16px;\">\u0644\u0644\u0625\u0637\u0644\u0627\u0639 \u0648\u0627\u0644\u062a\u0642\u062f\u064a\u0645 \u0639\u0644\u0649\u00a0<\/span><a style=\"font-size: 16px; color: #ff0000;\" href=\"https:\/\/www.wadhaef-sa.com\/?p=75129\">\u0627\u0644\u0648\u0638\u064a\u0641\u0629<\/a><\/span><\/p>\n<p style=\"direction: ltr; text-align: center;\"><span style=\"color: #ff0000;\"><a style=\"font-size: 16px; color: #ff0000;\" href=\"http:\/\/careers.zain.com\/careers\/zaingroup\/VacancyDetail.aspx?VacancyID=131475\" target=\"_blank\" rel=\"noopener\">\u0645\u0646 \u0647\u0646\u0627<\/a><br \/>\n<\/span><\/p>\n<\/div>\n<p style=\"direction: ltr; text-align: center;\">\n","protected":false},"excerpt":{"rendered":"<p>Job Description ZAIN5799 &#8211; Franchise Developer About Zain Saudi Arabia: Zain KSA is the newest player in Saudi Arabia\u2019s mobile telecommunications market, having commenced commercial operations in August 2008. As of 30 September 2013, the operation served 8 million customers and had extended its network coverage to 92% of the population via a network of [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[32,37],"tags":[],"class_list":["post-53719","post","type-post","status-publish","format-standard","hentry","category-32","category-37"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>\u0645\u0637\u0644\u0648\u0628 \u0645\u0637\u0648\u0631 \u0627\u0645\u062a\u064a\u0627\u0632 \u0644\u0634\u0631\u0643\u0629 \u0632\u064a\u0646 \u0627\u0644\u0633\u0639\u0648\u062f\u064a\u0629 \u2013 \u0623\u0628\u0647\u0627 | \u0645\u0644\u062a\u0642\u0649 \u0627\u0644\u0633\u0639\u0648\u062f\u064a\u0629 | \u0648\u0638\u0627\u0626\u0641 \u0627\u0644\u0633\u0639\u0648\u062f\u064a\u0647 - \u0648\u0638\u0627\u0626\u0641 \u0634\u0627\u063a\u0631\u0629 \u0641\u0649 \u0627\u0644\u0633\u0639\u0648\u062f\u064a\u0629 - \u062a\u0648\u0638\u064a\u0641 \u0627\u0644\u0633\u0639\u0648\u062f\u064a\u0647 | \u062a\u0646\u0642\u064a\u0628 \u0627\u0644\u0633\u0639\u0648\u062f\u064a\u0647<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ksa-sef.com\/?p=53719\" \/>\n<meta property=\"og:locale\" content=\"ar_AR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\u0645\u0637\u0644\u0648\u0628 \u0645\u0637\u0648\u0631 \u0627\u0645\u062a\u064a\u0627\u0632 \u0644\u0634\u0631\u0643\u0629 \u0632\u064a\u0646 \u0627\u0644\u0633\u0639\u0648\u062f\u064a\u0629 \u2013 \u0623\u0628\u0647\u0627 | \u0645\u0644\u062a\u0642\u0649 \u0627\u0644\u0633\u0639\u0648\u062f\u064a\u0629 | \u0648\u0638\u0627\u0626\u0641 \u0627\u0644\u0633\u0639\u0648\u062f\u064a\u0647 - \u0648\u0638\u0627\u0626\u0641 \u0634\u0627\u063a\u0631\u0629 \u0641\u0649 \u0627\u0644\u0633\u0639\u0648\u062f\u064a\u0629 - \u062a\u0648\u0638\u064a\u0641 \u0627\u0644\u0633\u0639\u0648\u062f\u064a\u0647 | \u062a\u0646\u0642\u064a\u0628 \u0627\u0644\u0633\u0639\u0648\u062f\u064a\u0647\" \/>\n<meta property=\"og:description\" content=\"Job Description ZAIN5799 &#8211; Franchise Developer About Zain Saudi Arabia: Zain KSA is the newest player in Saudi Arabia\u2019s mobile telecommunications market, having commenced commercial operations in August 2008. 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