CARGO SUPERVISOR- DAMMAM (SAUDI NATIONAL) – مطلوب مشرف الشحن لشركة طيران الإمارات – الدمام

– To supervise the implementation of agreed strategies, policies and procedures to contribute towards the attainment of service quality and revenue objectives of the cargo operations within the territory. – To plan, organise and co ordinate the operational activities to ensure the optimal and efficient cargo operational efficiencies and productivity, delegating responsibilities to and controlling subordinate staff and third party contractors as appropriate. – To deal with problems arising such as delays, disruptions, cargo mishandling and transfer cargo in order to minimise cargo off loadings and maximise utilisation of space available. – To investigate and respond to queries, complaints and claims received from various head office departments in an efficient and timely manner. – To undertake various administration functions including rostering of staff, completion of performance appraisals, reordering of stationery. – To ensure accurate completion of all post flight activities including despatch of message, forwarding documentation and completion of station file so that down line operations can proceed smoothly. – To update and maintain computerised Cargo Reservations Systems and marketing and operational automated databases in order to provide the requisite customer service information and facilitate accurate revenue accounting in order to secure monies performed for the services rendered. – To collate and compile the cargo documentation for cargo uplifted on flights in accordance with local regulations and company policies.

– Preferably a university graduate. – Minimum 5 years’ experience in Air Cargo Industry of which minimum of 2 years as a Senior Cargo Assistant with proven ability or aptitude to lead a team. – Good knowledge of cargo handling procedures, customs formalities and airline requirements. – Completed training courses such as Advanced Cargo Handling, Weight and Balance, Advanced Load Control and Basic Supervisory training. – Knowledge of MS Office applications and Internet. – Fluent in written and spoken English

We offer our employee’s competitive remuneration packages, attractive travel benefits, and career development supported by multi-million dollar training facilities in Dubai, and e-Learning programmes for those seeking a long-term future in the Company.